Customer Testimonials
Hear what our customers have to say about our service
Recent Customer Reviews
We ask every customer for feedback - here are just some of the thousands of 5-star reviews we've received
"Would highly recommend. He was fast, friendly and made the whole process look easy. I hate building flat pack furniture but now I won't have to again!"
"The quote and booking were easy to arrange and we were very happy with the service. The assemblers were on time and the furniture looks great."
"Would 100% use again and would without a doubt recommend to others. Response was quick and pricing fair for the professionalism."
"Excellent service from start to finish. Professional, efficient, and great value for money. Highly recommended!"
"Brilliant job assembling our new bedroom furniture. Arrived on time, worked quickly and tidied up afterwards. Will definitely use again."
"Very professional service. The assembler knew exactly what he was doing and completed the job perfectly. Great communication throughout."
Why Customers Trust Us
Trained & Experienced
All assemblers trained to Flatpack.org.uk standards. Established since 2004 with over 20 years experience.
5-Star Rated
Thousands of 5-star reviews from satisfied customers. We publish all feedback for transparency.
Fixed Price Quotes
Clear, transparent pricing with no hidden extras. The price you see is the price you pay.
12 Month Guarantee
All work covered by our comprehensive 12-month guarantee for complete peace of mind.
Quality Standards
Commitment to continual improvement (BS5750/ISO9000). Formal complaints procedure in place.
Professional Service
Standard methods of work ensure consistency. Each job done to the same high standard.
12 Month Guarantee
All our furniture assembly work is covered by a comprehensive 12-month guarantee, giving you complete peace of mind.
- All assembly work guaranteed for 12 months
- Covers workmanship and assembly quality
- Formal complaints procedure in place
- Commitment to continual improvement (BS5750/ISO9000)
- Transparent pricing with no hidden extras
- Professional, trained assemblers on every job
Our Quality Standards
We have done everything we can to make our service the best quality it can be
Training and Development
All our assemblers are trained to the highest standards, including relevant British Standards, specialist assembly techniques, and working practices.
Clear and Transparent Pricing
The price you see is the price you pay. Each item is allocated a number of units which determines the price, regardless of where you bought it.
No Hidden Extras
We do not add on lots of hidden charges. Our quotes include everything needed to complete your assembly.
Consistent Methods of Work
From modular wardrobes to bedroom layouts, we have standard methods of work to ensure the best outcome every time.
Customer Satisfaction Survey
We send our customer satisfaction survey to everyone who contacts us as part of our commitment to continual improvement.
Published Testimonials
Unlike most websites, we publish all testimonials and feedback. We have thousands of genuine 5-star reviews from real customers.
Frequently Asked Questions
Fixed price quotes - No hidden fees